Here are some options that you might prefer instead of a refund as a difference-maker...
You have a 30-day refund policy in place. You must call or email to request a refund AND get a confirmation that your request has been received.
Your refund will be issued within 5 business days and your access to the site will be terminated.
If it is shown that you have allowed your User ID and Password to be used by someone other than you, your account will be terminated with no refund.